Legal notices

1. Site publisher

The website https://hotelflanelles.fr/ is published by the company HOTEL APOLLO, which operates the establishment under the commercial name Hôtel Flanelles Paris.

Publishing Directorate

Editorial responsibility is assumed by VALOTEL FRANCE, in its capacity as President of the company HOTEL APOLLO, represented by its current legal representative.

2. Website hosting

The website is hosted by:

3. Design, production and credits

Design and build

The site was designed and created by the agency Digitasty – Branding + Digital Agency: https://digitasty.fr/.

Photo credits

Unless otherwise stated, the photographs featured on the website are credited to Gilles Trillard and SadikSansVoltaire. All other visuals, illustrations, trademarks and content remain the property of their respective authors or owners.

4. Intellectual property

The general structure of the site as well as all of the content that makes it up, in particular the texts, photographs, illustrations, graphics, logos, icons, videos, files, databases, sound elements, software and distinctive signs, are protected by French and international rules relating to intellectual property.

Unless otherwise stated, these items belong to HOTEL APOLLO, are used with the permission of their owners, or are subject to usage rights granted to the site publisher.

Any reproduction, representation, adaptation, translation, extraction, dissemination or exploitation, in whole or in part, by any process and on any medium whatsoever, is prohibited without the prior written authorisation of the rights holder, except in cases expressly authorised by law.

Any unauthorised use may constitute copyright infringement and engage the civil or criminal liability of its author.

5. Site access and conditions of use

Access to the site is in principle possible twenty-four hours a day, seven days a week, subject to maintenance operations, updates, technical incidents, security constraints or any event beyond the control of HOTEL APOLLO.

HOTEL APOLLO may suspend, restrict or temporarily interrupt all or part of the site in order to carry out maintenance, security or updates. Wherever possible, the publisher will endeavour to limit the consequences of these interruptions.

The user undertakes to access the site using recent equipment free from malicious software, and an up-to-date browser. They are prohibited from any use likely to compromise the operation, security or integrity of the site.

6. Published information and liability

HOTEL APOLLO endeavours to provide information that is as accurate, complete and up-to-date as possible. However, the information published on the website is provided for general guidance only and may be modified at any time, in particular to reflect changes in services, facilities, opening hours, prices or regulations.

Descriptions, photographs, illustrations and presentation content are provided for guidance purposes only and are not contractual. The essential characteristics, price and conditions applicable to a booking are those communicated to the Client during the booking process and in their confirmation.

Subject to mandatory legal provisions, HOTEL APOLLO cannot be held liable for damages resulting from inappropriate use of the website, temporary inability to access it, an error originating from a third party or an event reasonably beyond its control.

The user remains responsible for their use of the information and services offered on the site.

7. Hyperlinks

The site may contain links to sites, platforms or services operated by third parties. HOTEL APOLLO exercises no permanent control over these external resources and cannot guarantee their availability, security, content or data protection practices.

Accessing these resources is entirely at the user's own risk, and users are advised to read their own terms of use and privacy policies.

The creation of a simple link to the site's homepage is permitted provided that it creates no confusion regarding the origin of the content, does not harm the image of Hôtel Flanelles Paris, and does not use any integration or framing technique that suggests the site belongs to a third party. Any other use requires the prior agreement of HOTEL APOLLO.

8. Personal data and cookies

HOTEL APOLLO may process personal data in the context of browsing the website, contact requests, reservation management, customer relations, newsletter registration and the use of online services.

The methods of data processing, the purposes pursued, the legal bases, the recipients, the retention periods and the rights of individuals are detailed in the «Privacy & Cookies» page accessible from the footer of the site.

The site may use cookies or other trackers necessary for its operation and, subject to the user's choice, audience measurement, personalization or communication trackers. The user can accept, refuse or modify their choices using the cookie management module available on the site.

For any queries regarding personal data protection, the user can write to bonjour@flanellesparis.fr or send a letter to HOTEL APOLLO, 11 rue de Dunkerque, 75010 Paris, France.

9. Online bookings and services

Reservations made directly with the Hôtel Flanelles Paris or via the website are governed by the General Terms and Conditions of Sale and the rate conditions communicated at the time of booking.

When a booking is made on a third-party website or interface, the terms and conditions specific to that provider may also apply. The Customer is advised to check the identity of the seller, the selected rate, the payment methods, as well as the modification and cancellation conditions before confirming their booking.

10. Reporting and contact

To report an error, a malfunction, an infringement of a right or manifestly unlawful content, the user may contact HOTEL APOLLO at the following contact details:

• by email: bonjour@flanellesparis.fr; ;
• by telephone: +33 (0)1 48 78 04 98; ;
• by post: HOTEL APOLLO – Hôtel Flanelles Paris, 11 rue de Dunkerque, 75010 Paris, France.

The report must be sufficiently precise to enable the identification of the content or issue concerned and, where applicable, the right invoked.

11. Applicable law and amendment of the legal notice

These legal notices are governed by French law. Any dispute relating to access to the site, its content or its use falls within the jurisdiction of the competent courts under the conditions provided for by the applicable legal provisions.

HOTEL APOLLO may modify these legal notices in order to take account of any developments in the website, its service providers, its organisation or regulations. The applicable version is the one published on the website on the date of consultation.